Please follow these steps: Send an email to [email protected], use the subject line: “REFUND”, include your account ID in the message. Once your request is validated, your refund will be processed within 5 working days.
Your request will be eligible only if all the following conditions are met: Your unused balance is greater than $90 Your account has been active within the last 18 months (top-up or live traffic activity) The email used for the request must be the same email used for the original payment ****A processing fee of $50 will be deducted from the refund amount If your balance is below $90, no refund will be issued.
Yeesshh is a media buying platform, not a performance-based platform: Yeeesshh does not refund based on campaign performance.
Do not file refund requests via PayPal or credit card dispute systems. If you do, your account will be immediately suspended ; Future payments via PayPal or card will be blocked. And to work with us again, you will have to Request an invoice, Pay via wire transfer or Bitcoin and wait for us to reactivate your account after funds are received
Using a banned PayPal account to fund a new Yeesshh account will result in the new account being banned and you will not be eligible for a refund
Accounts inactive for more than 24 months, will have the funds removed and status suspended. After 36 months inactive, accounts will be deleted.
In case of fraudulent traffic, you may get a charge back if you follow our chargeback policy.